This morning, I received an e-mail from Timo Rein. It happens quite often that I receive messages from people I don’t know, but a message from the CEO is not very common. Timo is the CEO of Pipedrive, the CRM system we use at Viadesk. A convenient tool. He tells us that his employees are...

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In recent years, digital and web-based work with various applications has become increasingly complex. It allows an almost unlimited variety of tools to simplify everyday work, which is a huge progress that would have been unthinkable just a few years ago. The importance of linking different applications can be showcased through the example of integrating...

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Do you start to cooperate with a company that’s going to use your data? Then it will make you feel comfortable if this company meets the highest standards for information security and that this company has optimized its processes and procedures. Confirmation that you are working with a reliable partner is assured if you choose...

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Colleagues cannot reach each other easily and documents are hard to find… Sounds familiar? Actually you want to improve this, but somehow this issue is never the top priority of the to-do list. This is fully understandable and a lot of companies struggle with the same issue. Just an example: A car manufacturer obviously prefers...

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Steve Jobs once said: “The difference between a leader and a follower is innovation”. The risk of a passive attitude, when it comes to innovation of your product or service, is that this can have major consequences for a company. Every Digital Workplace should have the same vision, which is to let employees work smarter...

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