Step by step we go back to the office. Although working from home is still the advice, a “hybrid” work situation is becoming more and more apparent. Here, you work partly at home and partly in the office, in a working environment that is as safe as possible. At Viadesk, we have also taken the...

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“Working at home – how is that supposed to work?” “How am I supposed to check if my employees are working?” “But you have to be at the office!” “At home, the employees are only distracted and busy with other things!” The concerns of many business managers about regulations for working from home looked something...

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As an employer, how can you best organize working from home? Yesterday I addressed my tips to employees, today I would like to turn to the companies that need to create the necessary conditions. To put it very simply: Give your employees good instructions and clever tools. With the right technology everyone can work from...

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This morning, I received an e-mail from Timo Rein. It happens quite often that I receive messages from people I don’t know, but a message from the CEO is not very common. Timo is the CEO of Pipedrive, the CRM system we use at Viadesk. A convenient tool. He tells us that his employees are...

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There are many methods to build and create a knowledge base. Ever since BBC’s big hit series “Sherlock”, the “memory palace” has become familiar to many people. Various scenes illustrate how the master detective Sherlock Holmes makes the huge amount of knowledge he has acquired accessible. Connections between individual terms and contexts are visualized, allowing...

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