How can companies deal with the enormous potential of digitalization? Is there a way to calculate the ROI of this? How can businesses optimize customer experience? And are they using social media in an effective way?
Today our guest is Kamales Lardi (Zurich), a prominent digital transformation expert with over 20 years of cross-industry experience, CEO of Lardi & Partner, and recently awarded as one of the Top 10 Global Thought Leaders and Influencers in Digital Transformation (Thinkers360).
Or listen to the podcast episode.
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