Privacy Statement & Disclaimer

Version Summer 2020

Fellow Digitals considers it important to protect your privacy and complies with the applicable privacy legislation. In this privacy statement you can read more about the handling of your personal data. Fellow Digitals reserves the right to change this privacy statement. You can find the current version on our website.

Contact

Fellow Digitals bv
Kostverlorenstraat 19C
1052 GT Amsterdam
The Netherlands
+31 (0)20 305 76 60
www.fellowdigitals.com

Rick Tigelaar is the contact at Fellow Digitals for your questions about privacy issues. You can contact him at privacy@fellowdigitals.com

Personal data that we process

Depending on the services and functionalities that you are using on the Fellow Digitals website, we can process the following personal data:

  • First name and surname
  • Company name
  • Address details
  • Telephone number
  • E-mail address
  • IP-address
  • Other personal data that you actively provide, for example by sending an email to Fellow Digitals, in correspondence and by telephone
  • Data about your activities on our website
  • Data about your surfing behavior across multiple websites (for example because this company is part of an advertising network)
  • Internet browser and type of device

Fellow Digitals processes your personal data for the following purposes

  • To promote, sell, and provide our services.
  • To send our newsletter.
  • To contact you in order to be able to perform our services.
  • To inform you about changes in our services and products.
  • To deliver goods and services to you.
  • Fellow Digitals analyses your behavior on the website in order to improve the website and tailor the offer of products and services to your preferences.
  • When you apply at Fellow Digitals.
  • Fellow Digitals monitors your surfing behavior across multiple websites with which we tailor our products and services to your needs.

Fellow Digitals processes your personal data only if it has obtained permission to do so, if the processing is necessary to perform an agreement to which you are a party, if Fellow Digitals is under a statutory obligation to do so, or if Fellow Digitals has a justified (commercial) interest - balanced against your privacy rights - in doing so.

How long does Fellow Digitals keep personal data

Fellow Digitals keeps personal data no longer than is strictly necessary to achieve the purposes for which your data are collected:

  • If the processing is based on permission. If you withdraw your permission or indicate in any other way that you no longer want to be informed about promotions, sales and deliveries or no longer want to receive newsletters, we will delete your data as soon as possible.
  • Data that we process in order to be able to contact you to perform our services are kept as long as this is necessary to perform a service properly given the nature of the service.
  • Data that we process in the context of an application will be deleted no later than 4 weeks after the termination of the application process. If the applicant considers it desirable, for example because a suitable position may be released at a later date, the data may be stored for a maximum of 1 year after his or her explicit consent, after which it may be deleted.

Fellow Digitals keeps personal data no longer than is strictly necessary to provide the services and support our product, to execute transactions that you have requested, or for other essential purposes, such as to comply with our statutory obligations, settle any disputes, and comply with our agreements. Because these needs may vary for different types of data in the context of different products or services, the actual retention periods can vary significantly.

Sharing personal data with third parties

Fellow Digitals may share your personal data with various third parties if this is necessary to perform the agreement, to support our service provisions and activities, and/or to comply with any statutory obligation. Third parties are suppliers of tools for efficient communication and business operations.

Where appropriate, we will conclude a processing agreement with organizations that process your data on our instructions and Fellow Digitals will review whether the organization offers adequate privacy guarantees. Organizations within the EEA (the whole of the European Union plus Norway, Liechtenstein and Iceland) shall comply with the GDPR as of 25 May 2018 (General Data Protection Regulation). Fellow Digitals only works together with organizations outside the EEA if this is in compliance with GDPR. In other words, if an appropriate security level remains guaranteed, where appropriate because the organization concerned commits to transfer and process all of its data in compliance with the Standard Contractual Clauses (SCC) between (organizations in) the EEA and non-EEA countries that provides for the protection of European personal data in non-EEA countries.

You can request more information about the sharing of your personal data with third parties from our contact for privacy issues: privacy@fellowdigitals.com.

Cookies

Fellow Digitals uses functional, analytical, and tracking cookies. A cookie is a small text file that is saved in the browser on your computer, tablet, or smartphone when you first visit this website. Cookies can be used to collect data about the website visit or the user and his/her device.

Functional cookies - Fellow Digitals uses cookies that have a purely technical functionality. These ensure that the website works properly and that, for instance, your preferred settings are retained. These cookies are also used to make sure the website works properly and to let us optimize it.
When you first visited our website, we already informed about these cookies and asked for your permission for placing them.

Analytical cookies - Fellow Digitals gains an understanding of the use of our website through these cookies. The visitor's privacy remains safeguarded with these analytical cookies. This data allows us to optimize our website so that Fellow Digitals can continue to improve the visitor's user experience.
When you first visited our website, we informed you about these cookies and asked for your permission for placing them.

Tracking cookies – These cookies are used within a domain or across different domains to record visitors' surfing behavior, so that we can offer content and advertising tailored to the visitor’s preferences.
When you first visited our website, we informed you about these cookies and asked for your permission for placing them.

Google Analytics

Fellow Digitals uses Google Analytics. The supplier is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Services such as Google Analytics use analytical cookies (see above). This data allows us to optimize our website so that Fellow Digitals can continue to improve the visitor's user experience. In order to safeguard your privacy:

  • we have concluded a processor agreement with Google (dated 26 March 2018). This confirms that Google only acts as a processor for the processing personal data of our website visitors;
  • we have disabled data sharing with Google. This makes it impossible for Google to use analytics information for other Google services;
  • we have rendered IP addresses anonymous for Google Analytics. This involves masking the last octet of the IP address;
  • we have disabled the user ID. This makes it impossible for Google to link surfing behavior for different devices and multiple sessions.

Social Media

Pages on external social media

We operate social media pages, whereby data are processed by us and the provider of the social media. This type of service allows interaction with social networks or other external platforms directly from the websites of Fellow Digitals bv.

The respective provider of social media assumes the data protection obligations towards you, such as information on data processing, and acts as contact regarding your rights. This follows from the fact that such a provider has direct access to the relevant information on the social media pages and the processing of data. However, do not hesitate to contact us if you need and we will forward the request to the respective provider, if necessary.

Social media pages allow us to communicate with you and to send you interesting information. We may receive further data through comments, shared images, messages, and reactions, which we then process to answer or communicate with you. If you use social media on several end devices, a cross-device analysis of the data may take place. Furthermore, the providers of the social media pages may also use cookies and tracking technologies to analyze and improve their services.

Data processing takes place with consent or for the purpose of answering user enquiries (Art. 6 para. 1 s.1 lit. a or b GDPR) or on the basis of legitimate interests in improving the services, advertising and marketing activities and presentation to the outside world (Art. 6 para. 1 s.1 lit. f GDPR).

Social media providers may process your data outside the EU/EEA (mainly: USA). US companies Facebook, Instagram, Twitter, and LinkedIn are each certified according to the EU-US-Privacy-Shield agreement. As this Privacy-Shield is not valid according to the European Data Protection Board (July 2020), we only work together with suppliers outside the EU/EAA which transfer data according to the Standard Contract Clauses approved by the European Commission.

Page insights on Facebook

Facebook (Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA or Facebook Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland) and we use the Page Insights function to process statistical data from users of Facebook pages (see also the agreement at: https://www.facebook.com/legal/terms/page_controller_addendum). This involves the processing of data in the form of so-called 'page insights', which are described in more detail at https://www.facebook.com/business/a/page/page-insights.

Facebook also uses cookies and storage technologies. More information can be found here: https://www.facebook.com/policies/cookies/

Settings: https://www.facebook.com/settings

Page insights on Instagram

When using Instagram and you have an account there, Instagram can assign your activities to your profiles there. Instagram (by Facebook Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland) and we use the Instagram Insights function to process statistical data from users of our Instagram pages (see also for Facebook which is connected to the provider of Instagram the agreement at: https://www.facebook.com/legal/terms/page_controller_addendum). This involves the processing of data in the form of so-called ‘Instagram Insights’ which are described in more detail at https://help.instagram.com/788388387972460?helpref=faq_content. Instagram also uses cookies and similar technologies. For more information please refer to: http://instagram.com/about/legal/privacy/

Settings: https://www.instagram.com/accounts/privacy_and_security/

Data processing on the Twitter page

The Twitter Tweet button and social widgets are services allowing interaction with the Twitter social network by us. We may interact with data included on the Twitter page via the service by Twitter (Twitter, Inc., 1355 Market Street #900, San Francisco, CA 94103, USA / Twitter International Company, Attn: Data Protection Officer, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07 Ireland). Twitter also uses cookies. More information: https://twitter.com/de/privacy

Settings: https://help.twitter.com/de/managing-your-account/ / https://twitter.com/personalization

Data processing on the LinkedIn page

We may interact with data included on the LinkedIn page via the service by LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland / LinkedIn Corporation, 1000 W. Maude Ave., Sunnyvale, CA 94085, USA. LinkedIn also uses cookies. More information: https://www.linkedin.com/legal/privacy-policy?trk=homepage-basic_footer-privacy-policy

Settings: https://www.linkedin.com/psettings/privacy

Adjusting or refusing cookies or deleting cookies already in place

It is straightforward to delete any cookies you have already accepted via your browser. This is also where you can disable your acceptance of (certain) cookies. If you delete or disable cookies, parts of our website may no longer work or may be shown incorrectly. This also makes it harder to improve our website, harmonize advertising with what you want, and improve our products. The following links will take you directly to the user instructions for your browser. If you adjust the cookie setting for Fellow Digitals websites, you may not be able to use some parts of the website correctly.

Adjust your cookie settings

Inspection, adjustment or removal of data

If your personal data are processed by us, you have the right:

  • to inspect your personal data;
  • to adjust your personal data;
  • to remove your personal data;
  • to withdraw your permission for processing your personal data;
  • to restrict the processing of your personal data;
  • to object to the processing of your personal data;
  • to claim data portability.

You can send your request for inspection, adjustment, removal, or portability of your personal data, your withdrawal of your permission, and your objection to the processing of your personal data to our contact for privacy issues: privacy@fellowdigitals.com.

To ascertain that a request as referred to above indeed originates from you, we will ask you to send a copy of your identity document with your request. Please mask your photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and civil service number (BSN) in the copy you send. This with a view to the protection of your privacy. We will respond to your request as quickly as possible, but always within four weeks.

Fellow Digitals also wants to draw your attention to the possibility to file a complaint to the national supervisor, the Dutch Data Protection Authority (https://autoriteitpersoonsgegevens.nl/en). You can find more information about the GDPR via the following link: https://ec.europa.eu/commission/priorities/justice-and-fundamental-rights/data-protection/2018-reform-eu-data-protection-rules_en.

How we protect personal data

Fellow Digitals takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorized access, undesirable disclosure, and unauthorized change. If you are under the impression that your data are not properly protected or have indications of abuse, please contact our contact for privacy issues: privacy@fellowdigitals.com.

Fellow Digitals software

In the context of the use of the Fellow Digitals software, a data processing agreement is concluded with each customer. Personal data are not processed for any purpose other than specified in this processing agreement.

We may share your personal information with third-party service providers, but only where it is necessary to provide any of the services to you (e.g. server providers/hosting, notifications, etc.). When we share data with third-party services that support our delivery of the services, we require that they protect your personal information to the same standards we do.

We signed agreements with all subprocessors (e.g. Data Processing Agreement) to guarantee that data is processed according to GDPR.

We do not and will not release, rent, or sell your personal information, except in the following very limited situations:

  • To comply with an applicable law (including investigations of any crime), regulation, legal process, or enforceable governmental request.
  • To enforce or apply our Terms of Use and other policies, including investigation of potential violations.
  • To protect the rights, property, or safety of Fellow Digitals, our employees, our users, or the public.
  • If Fellow Digitals is involved in a merger, acquisition, or asset sale, in which case we will continue to ensure the confidentiality of any personal information and give affected users notice before personal information is transferred or becomes subject to a different privacy policy.

We never post anything to social media without your permission.

Business Partners of Fellow Digitals

If you have expressed interest in using Fellow Digitals products, or if you otherwise requested to be contacted by Fellow Digitals, we may transfer your name, email address, phone number, and company name to one of our official partners in your country or region, for the purpose of contacting you to offer their local assistance and services. When we share data with our official partners, we require that they protect your personal information to the same standards we do. A processing agreement has been concluded with all official partners.

If our service providers are located in a country outside of the European Economic Area (EEA), we will inform you of the consequences of this circumstance in the description of the offer.

Your data may be shared with a parent company, subsidiaries, joint ventures, and/or other entities under a common control.

Disclaimer

Despite Fellow Digitals' constant care and attention in composing the website, it remains possible that published information is incomplete or incorrect. No rights can be derived from this information. If the information provided on the website is incomplete or incorrect, we will correct it as quickly as possible.

We cannot be held liable for any direct or indirect loss or damage resulting from use of the website or of information made available on or via the website.

If you have any questions or requests with regard to your privacy and our policy, you can contact us at privacy@fellowdigitals.com.