Where partners in health and insurance connect and collaborate

Customer stories | Präventionsforum+

June 5, 2025

In a joint portal, publicly relevant partners in the field of occupational health and safety have been successfully creating a digital exchange of experience and information to network and coordinate their specialist topics for more than 10 years. Founded in 2014, the Präventionsforum+ /Prevention Forum+ gives partners from Germany, Austria and South Tyrol the opportunity to jointly develop health and safety regulations and rules and manage projects.

Facts

Region: Germany, Austria, South Tyrol and other countries
6,000 participants
Industry: Insurance / Health / Public sector
More information on the 2-stage system of the Prevention Forum+

The situation

6,000 stakeholders across three organizations and countries need a portal for efficient exchange without leaking internal information.

The solution

In the Prevention Forum+, the joint intranet environment of the participating companies, all participants have access to documents, drafts and discussions and can contribute their own specialist knowledge.

The result

Networking of specialist areas
Partners connect faster
Regular exchange of experience
Comprehensive partner projects
Overview thanks to a central portal
Secure access through rights assignment
Time and cost savings

A hub for experience sharing

The Prevention Forum+ serves to network internal specialist areas and departments in order to provide a digital space for exchanging experiences, jointly developing health and safety regulations and rules and managing projects. Internal project work, collaboration with partners and the joint exchange of knowledge are centralized, promoted and better documented. This gives employees the opportunity to supplement or even relocate the work of their project groups online, thus ensuring detailed documentation of work steps and results.

A portal for 6.000 participants

Following a Europe-wide tender in 2014, the partners opted for the intranet from Fellow Digitals (formerly Viadesk) as the platform for the Prevention Forum+. Since then, the portal has been successfully used for up to 6,000 participants. Following the successful launch, the project was expanded to other countries and is now used worldwide in addition to Germany, Austria, Switzerland and Italy. Employees can access the information on the platform from anywhere and can share their own information or retrieve data at any time.

Tracing projects and processes

The platform's advantage is that projects and processes remain traceable even later on and results can be retrieved and shared with other departments. Employees can benefit from the results of previous project groups and exchange information about successes and failures, remain fit for the future and can learn from experience. And despite the size of the company or platform, nobody is distracted or even excluded by a flood of information or emails. This is because a complex assignment of rights ensures that everyone only receives the information they actually need. This means that efficiency is not jeopardized by a flood of information. External participants are also not given access to protected data or project groups, so that internal information does not leak out and the project groups can work undisturbed.

AI-driven research services through the Prevention Forum+

The Fellow Digitals intranet forms the basis for collaboration between the experts. In addition, the iFinder search software is used to make the collected knowledge available to other partners, companies and private individuals. Artificial intelligence ensures the automatic recognition of people's own names in the documents in the editorial system and thus enables the use of a further search filter. In this way, visitors to the platform are provided with extensive search options. These provide an overview of important measures and regulations in the individual countries for the development and prevention of accidents and illnesses in the workplace and serve to prevent work-related health hazards.

11 years of success with the Prevention Forum+

A highlight that clearly demonstrated the success of the Prevention Forum was the 10th anniversary celebration in Berlin in May 2024. Representatives from a wide range of sectors, organizations and countries presented their projects in the field of occupational health and safety, which would hardly be possible without the internal exchange of knowledge, the filing and documentation and networking of experts on the social intranet. In addition to impressive success stories - such as the sharing of knowledge on how to deal with asbestos in building demolition, which is currently being increasingly used in Ukraine - the opportunities and risks of artificial intelligence were also discussed. This showed once again how important it is to share experiences, knowledge databases and well-networked experts in order to filter out reliable knowledge and sources from the growing flood of information.